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Resources for support:

Assaulted Women’s Helpline – 24 hours

The Assaulted Women’s Helpline offers a 24-hour telephone and TTY crisis line to all women who have experienced abuse. We provide counselling, emotional support, information and referrals. We recognize abuse as one example of women’s social, political and economic inequality in the world. The Helpline is dedicated to working towards equality for all women.

The Assaulted Women's Helpline provides a 24-hour crisis line for women. It allows women to reach out for help, assured of their anonymity and confidentiality.

A telephone counsellor provides immediate crisis counselling, safety planning, as well as referrals to local agencies and support for the ongoing struggle to name and act against abuse. Counsellors never meet clients face to face as this is a telephone service only.

Counsellors use a supportive approach that encourages women to look at their needs, and make their own informed decisions.

Our helpline seeks to improve barriers to service for immigrant and refugee women, women living with disAbilities, Aboriginal women, lesbians, bi-sexual women, trans-gendered women and women of colour by referrals to culturally, linguistically, and “community appropriate” agencies. Service is provided in up to 154 languages. Deaf and hard of hearing women are served through the TTY line.

Crisis Line - (24/7)
Toronto 416 863-0511
Toll Free 1-866-863-7868


METRAC is a not-for-profit, community-based organization that works to ensure women, youth, and children live free from all forms of violence and the threat or fear of violence. We address the distinct realities of women within and among diverse communities. METRAC's programs seek to prevent and end all individual, institutional and systemic forms of violence. We work collaboratively with a broad range of partners to develop strategies to end violence against women and build safer communities for everyone. METRAC has three main program areas:

* Community Safety Program
* Community Justice Program
* Community Outreach Program

PLEASE NOTE: METRAC does not provide counselling or legal advice.

158 Spadina Road
Toronto, ON, Canada, M5R 2T8
Phone 416-392-3135 | 416-392-3031 (TTY)
Toll-free phone 1-877-558-5570

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